Hours of Operation 8am to 8pm MST
Call 303-585-0440

FAQ’s

Frequently Asked Questions

FAQ UIs parking available? XX YY

Founders Pointe and Fraser Crossing buildings have a heated underground parking garage that is free during the spring, summer, and fall. The resort charges $16.00 daily to park in the garage during the winter ski season. The rest of the year is FREE.

When are check-in and check-out?

Normally check-in is 4:00 PM and check-out is 10:00 AM, but that can be adjusted if available.

Where do you check in?

Guests will go directly to the units in the Founders Pointe and Fraser Crossing buildings. The condo entry is on the unit door with a 6 digit code and does not require any keys what so ever. Access is available 24 hours.

Do you provide a refund if we need to cancel our reservation?

We will provide a refund if you need to cancel your reservation up to 60 days prior to your arrival. If the cancellation occurs within 60 days of your arrival, we will also provide a refund if we can re-rent the unit.

WE HIGHLY SUGGEST TRAVEL INSURANCE IN CASE YOUR PLANS CHANGE, WHICH WILL REIMBURSE YOU FOR 100% OF YOUR TRIP COSTS. THE INSURANCE CAN BE PURCHASED DURING THE RESERVATION PROCESS.

Are the Winter Park Resort condo’s equipped for children?

Yes, we have a large assortment of board games, FREE movie channels, wireless Bluetooth speakers to stream your music, FREE high speed wireless internet, 50″ HD internet TV’s with surround sound and online applications including FREE Netflix, a portable crib, and booster chair with tray and an additional portable bed cushion for the floor.

Are there some good places to eat nearby?

There are a number of excellent restaurants in the resort village that are only a 2-minute walk from the condo’s, and also in the town of Winter Park, which is less than 2 miles away. Menu guides are located in each unit.

Do the rentals have a view?

The Winter Park Resort condos have spectacular views of the new Winter Park Resort Base Village and mountains. Our two bedroom condos are rare corner units, which provide several additional windows then most and have one of the best locations in the entire resort!

Our luxury cabin near Granby Ranch is situated in an Aspen forest and has amazing views from every window.

Do the Winter Park Resort condos have a washer and dryer?

Yes, the premium two bedroom units have a private laundry room in the units. Laundry facilities are also available next to the hot tub area in the building.

Is smoking allowed in the units?

There is no smoking allowed in the condos. Violation will be grounds for immediate removal without refund and a fine of $200.00.

Are pets allowed?

Pets are allowed in several of our Winter Park Resort condos and also in our luxury cabin near Granby Ranch. Pets are required to be supervised at all times and are not allowed on the furniture or beds. They must also be in a crate if left alone. A fee of $29.00 daily will apply to each pet.

How early should we make a reservation?

Generally speaking the earlier the better, since we normally sell out for the entire winter and summer seasons! You can check availability through our website.

Are the rentals well equipped?

The condo’s and cabin are custom furnished, and completely equipped from top to bottom with everything you need for your stay. Including a fully stocked gourmet kitchen, flat screen TV’s with FREE movie channels, Bluetooth wireless speakers to stream your music, board games, and books, all paper products including soaps, shampoos, conditioner, lotions, linens, coffee, spices, and other essentials.

Can we get groceries and other supplies nearby?

There is a small general store and liquor store in the village, and we are only a 10-minute drive to the large Safeway grocery store in Fraser, CO.

Exactly where are the Winter Park Resort condo’s located?

The condos are located in the Founders Pointe and Fraser Crossing buildings. Several are very close to each other, making it perfect for larger groups or multiple families. The newly built Founders Point and Fraser Crossing buildings, are in the heart of the Base Village and provides one of the best locations in the resort. These are true ski in ski out units, with a 2-minute walk to the first lift.

The majority of rentals in the area are in the outlying towns, which require you to wait in a long line for an old school bus shuttle to take you to the resort.

Are linens provided?

Fresh, high-quality linens are provided. The rentals are completely equipped with everything you need to enjoy your stay.

Are the rentals air conditioned?

No, at 9,000 ft. in elevation the temperature is usually very mild and cool. There are ceiling fans in each bedroom and the living room for any cooling off needed.

What’s the maximum group size that can stay in the rentals?

The two bedroom Winter Park Resort condo’s each sleep 6 adults comfortably, with room for a couple of extra children if necessary.

The one bedroom units can accommodate 4 adults comfortably, with room for a couple of extra children if necessary. Several of the units are close to one another, making it perfect for groups or multiple families.

Our luxury mountain cabin can sleep up to 12, with an additional portable crib.